By engaging our services, you agree to the following terms and conditions:
Service Agreement Upon project commencement, a detailed scope of work will be agreed upon. Any additional work outside this scope will incur additional charges.
Payment Terms
A non-refundable deposit is required to secure our services.
Full payment must be completed as per the agreed timeline.
Failure to make payments on time may result in a delay or suspension of services.
No Refund Policy
All payments made are final and non-refundable under any circumstances.
This policy applies to deposits, partial payments, and full payments.
Project Timelines We will make every effort to meet agreed timelines. Delays caused by the client (e.g., late approvals or content submissions) may result in adjusted deadlines.
Revisions Revisions are limited to the number specified in the project agreement. Additional revisions will be charged separately.
Intellectual Property Upon full payment, ownership of the final deliverables will be transferred to the client. Arolax retains the right to use project work for portfolio and marketing purposes unless otherwise agreed.
Liability Arolax is not responsible for any indirect, incidental, or consequential damages arising from the use of our services or deliverables.
Confidentiality Both parties agree to maintain confidentiality of proprietary or sensitive information exchanged during the project.
Termination Either party may terminate the agreement with written notice. In such cases, no refunds will be provided for work completed or payments made.
10. Governing Law These terms will be governed by and interpreted under applicable worldwide laws. Any disputes will be addressed in accordance with international legal standards.
By proceeding with our services, you acknowledge and accept these terms in full.